Effective Date: 1st November 2024
Gleam SuperCare Auto values your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and share your information when you interact with our services, website, or mobile application. By using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect personal data to provide and improve our services, including:
- Personal Identification Information: Name, email address, phone number, and vehicle details.
- Payment Information: Credit/debit card details, billing address, and transaction history.
- Usage Data: Information about your interaction with our website, app, or services, such as IP address, browser type, and pages viewed.
- Communication Data: Messages, feedback, and inquiries sent through our platform or customer support.
2. How We Use Your Information
We use your personal data for the following purposes:
- To provide, maintain, and improve our services.
- To process bookings, payments, and customer support requests.
- To send updates, promotions, and marketing communications (with your consent).
- To comply with legal and regulatory requirements.
- To analyze usage trends and improve the user experience.
3. Sharing Your Information
We do not sell your personal data to third parties. However, we may share your information with:
- Service Providers: Trusted third parties that assist with payment processing, marketing, and IT support.
- Legal Authorities: When required by law or to protect our rights and interests.
- Business Transfers: In case of a merger, acquisition, or sale of our business.
4. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
You have the following rights regarding your personal data:
- Access and Correction: Request access to your data and correct inaccuracies.
- Data Deletion: Request deletion of your personal data, subject to legal obligations.
- Marketing Preferences: Opt-out of promotional emails or messages.
To exercise these rights, contact us at admin@gleamsupercare.com
6. Cookies and Tracking Technologies
Our website and app may use cookies and similar technologies to enhance your experience and analyze usage. You can manage your cookie preferences through your browser settings.
7. Third-Party Links
Our website or app may include links to third-party sites. We are not responsible for the privacy practices or content of these sites.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
9. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Email: admin@gleamsupercare.com
Phone: +60147766277
Address: 20, Jalan Suria 2, Suria Nilai 3, 71800, Nilai, Negeri Sembilan.
Your privacy matters to us, and we are committed to safeguarding your information while delivering exceptional service through Gleam SuperCare Auto.